1) Who we are
InstaFreight Inc. (“InstaFreight”, “we”, “us”) operates instafreight.global and related apps/tools for quoting, booking, tracking, and logistics documentation.
2) What we collect (minimal)
- Account basics: name, email, password hash, company/role (if provided).
- Operational inputs: shipment details you enter (locations, dimensions/weight, HS codes, references, documents).
- Usage logs: IP address, device/browser info, basic analytics/cookies needed to run and secure the service.
- Support messages/files: content you send us for help.
We do not collect sensitive categories unless you deliberately provide them (please don’t).
3) How we use data (limited purposes)
- Run the service (auth, forms, quoting/booking/track views) and improve reliability.
- Security, fraud prevention, and legal compliance (e.g., sanctions/export checks when applicable).
- Customer support and required transactional notices.
We are not in the business of selling personal data.
4) Legal bases (where applicable)
Contract (providing the service), legitimate interests (security, improvement), consent where required, and legal obligations.
5) Sharing
- Processors: hosting, analytics, email, and similar vendors under contract.
- Logistics partners (if you use those features): carriers/shipping lines/airlines/postal operators/brokers as needed to fulfill a shipment or request.
- Legal/safety: if required by law or to protect rights/security.
6) AI features
Some tools may offer AI-assisted suggestions (e.g., HS code hints). Outputs can be imperfect—please verify. We don’t use your private data to train public models.
7) Cookies
Only what’s necessary for login, preferences, performance, and basic analytics. You can block cookies in your browser, but parts of the service may not work.
8) Retention
We keep data only as long as needed for the purposes above and to meet legal requirements, then delete or anonymize it.
9) Your choices
- Access, correct, or delete your info by contacting us.
- Opt out of non-essential emails via the link provided (if/when used).
- Where local law grants additional rights, we’ll respect them to the extent required.
10) Changes
We may update this policy as features launch. We’ll change the “Last updated” date and, when required, provide additional notice.
11) Contact
InstaFreight Inc.
Delaware, USA
Privacy: privacy@instafreight.global
Support: support@instafreight.global